Policy Servicing
Agents and Brokers
If you are a Large Commercial Broker, you can call us for policy servicing or appointment inquiries at 615-942-0740
Small Commercial Agents or Brokers and can use this link to login to service your customers
You can also email us at the following:
- Small Commercial Underwriting Team: smb.underwriting@velocityrisk.com
- Homeowners Underwriting Team: underwriting@velocityrisk.com
To speak with a customer service representative, please call us at 844-878-7529
Policyholders
If you would like to make a payment, please use this link.
To speak with customer service, please call us at 844-878-7529.
Claims
You can file any commercial or homeowners claim using this link or by calling our 24/7 claims center at 844-VRU-CLMS (844-878-2567). We are happy to assist.