Policy Servicing

Agents and Brokers

If you are a Large Commercial Broker, you can call us for policy servicing or appointment inquiries at 615-942-0740

Small Commercial Agents or Brokers and can use this link to login to service your customers

You can also email us at the following:

To speak with a customer service representative, please call us at 844-878-7529

Policyholders

If you would like to make a payment, please use this link.

To speak with customer service, please call us at 844-878-7529.

 

Claims

You can file any commercial or homeowners claim using this link or by calling our 24/7 claims center at 844-VRU-CLMS (844-878-2567). We are happy to assist.

© 2025 Velocity Risk Underwriters, LLC. | Disclaimer | Terms of Use | Privacy Policy | ESG Policy

Velocity Risk Underwriters, LLC (“Velocity Risk”) is a Delaware limited liability company based in Tennessee. Velocity Risk is a subsidiary of Ryan Specialty, LLC. Velocity Risk works directly with brokers, agents and insurance carriers, and as such does not solicit insurance from the public. Some products may only be available in certain states, and products may only be available from surplus lines insurers. In California: Velocity Risk Insurance Agency, LLC (License #0K75926). Velocity Risk also offers claims administrative services which are managed by Velocity Claims, LLC, our world class claims operation, through various third-party claims organizations. ©2025 Ryan Specialty, LLC