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  • Policy Servicing

Policy Servicing

Agents and Brokers

If you are a Large Commercial Broker, you can call us for policy servicing at 615-942-0740 or reach us via email at mmb@velocityrisk.com.

If you are an appointed Agent or Broker and would like to login to service your customers, please use the following links:

  • Small Commercial Agents and Brokers
  • Homeowners Non-Admitted Agents and Brokers
  • Homeowners Admitted Agents

You can also email us at the following:

  • Small Commercial Underwriting Team: smb.underwriting@velocityrisk.com
  • Homeowners Underwriting Team: underwriting@velocityrisk.com

To speak with a customer service representative, please call us at 844-878-7529.

Policyholders

If you would like to make a payment, please use this link.

To access your policy or manage your account, please use this link. If you have a Velocity Flex policy, kindly contact your agent listed on your Declarations.

To speak with customer service or to locate an agent in your area, call us at 844-878-7529.

 

Claims

You can file any commercial or homeowners claim using this link or by calling our 24/7 claims center at 844-VRU-CLMS (844-878-2567). We are happy to assist.

© 2023 Velocity Risk Underwriters, LLC. | Disclaimer | Terms of Use | Privacy Policy | ESG PolicyVelocity Risk Linkedin

Velocity Risk Underwriters, LLC (VRU), is a Delaware limited liability company with its principal place of business in Tennessee. As a General Agent, VRU develops insurance policies from retail agents and wholesale brokers. VRU does not solicit insurance directly from the public. VRU underwrites policies using both Admitted and Non-Admitted Carriers, depending on the nature of the risk. Some products may only be available in certain states, and some products may only be available from surplus lines insurers. In the following states, VRU does business as Velocity Risk Insurance Agency, LLC with the respective license number: CA: #0K75926, NV: #3139629 and; NY: #PC-1416409, #BR-1416409 and #EX-1416409.

Vela!

Ask us anything, We are happy to chat : )
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