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Speed, Accuracy,  Service

Velocity Claims LLC is our market-leading, in-house claims management service.

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A Leader in Claims Management

Fast Response Times and High Reserving Accuracy

Velocity Claims, LLC (“Velocity Claims”) provides claims management services on claims for all policies written through Velocity Risk Underwriters LLC ("Velocity Risk") for Velocity Specialty Insurance Company ("VSIC") and other insurers. Information about filing a claim can be found here.

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Best-in-Class Claims Service

Built to Deliver Results, Quickly, and Efficiently

Velocity Claims is an in-house market-leading Lloyd’s approved claims administrator built for consistent, accurate, cost efficient, and swift claims administration. Velocity Claims employs state-of-the-art claims triage and damage evaluation tools that accelerate the claims process, allowing our customers to get back to normal as quickly as possible.

Tested and Proven

Fast Inspections, Accurate Reserving, High Customer Success Scores

Velocity Claims is an end-to-end management solution for insurers, including policy administration, claims processing, and reporting, and provides:

  • Claims evaluation and settlement
  • Litigation management
  • Subrogation
  • Loss control services
  • Risk management
  • Claims consulting
  • Compliance services
  • Data analytics
  • Reinsurance services
  • Catastrophe management
  • Policy forms and endorsements
  • Claims auditing

Claims Leadership

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Rod Harden

President of Claims and Operations

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Scott LeBlanc

Chief Claims Officer

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Meghan Fountain, AIC-M, SCLA

AVP Large Commercial Claims

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Jonovan Jordan

AVP Small Business Claims

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Samuel Carney, CPCU

Dir. of Claims Quality Assurance

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Nicole Lincoln

Dir. of Personal Lines Claims

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Philip A. Bentschneider, CPCU, AIC-M, CLMP

Dir. of Claims Litigation

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Maxwell Gordon

Claims Actuary

© 2023 Velocity Risk Underwriters, LLC. | Disclaimer | Terms of Use | Privacy Policy | ESG PolicyVelocity Risk Linkedin

Velocity HoldCo, LLC, , is the holding company for Velocity Risk Underwriters, LLC (“Velocity Risk”), Velocity Claims, LLC (“Velocity Claims”) and Velocity Specialty Insurance Company (“Velocity Specialty”) (collectively “Velocity” or “we”, “us”, or “our”). Velocity HoldCo., LLC is a Delaware limited liability company with corporate offices located in Tennessee. Insurance products are offered through Velocity Risk and underwritten by Velocity Specialty an AM Best (A-) rated E&S carrier domiciled in Delaware, with corporate offices at 10 Burton Hills Blvd., Suite 300B, Nashville, TN 37215, along with other insurers.

Velocity Risk, the Managing General Agency, provides underwriting services for Velocity Specialty and other surplus lines insurers, and develops insurance policies from retail agents and wholesale brokers. Velocity Risk does not solicit insurance directly from the public and underwrites policies using Non-Admitted Carriers. Some products available through Velocity Risk may only be available in certain states. In the following states, Velocity Risk does business as Velocity Risk Insurance Agency, LLC with the respective license numbers: CA: #0K75926, NV: #3139629 and; NY: #PC-1416409, #BR-1416409 and #EX-1416409.

Velocity Risk also offers claims administrative services which are managed by Velocity Claims, our world class claims operation, through various third-party claims organizations. Velocity Claims does business as Velocity Claims, LLC in all states, except Ohio where it does business as Velocity Claims Of Ohio.
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Our hearts go out to the people whose lives and property have been affected by the recent hurricanes, and our greatest concern is for the safety of everyone impacted.

 

We understand the challenges these storms have brought, and we want to remind you that we are here to support you every step of the way.

 

If you have experienced a loss, please contact us 24/7 by phone at 844-878-2567 or online to report a claim.


As always, we are committed to helping you and your clients recover as smoothly as possible. If you have any questions or need additional support, do not hesitate to reach our to our team.